Privacy Policy

Welcome to Duval Auto Parts. Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit www.duvalautoparts.com and use our services.

1. Information We Collect

We collect various types of information to provide and improve our services, including:

a. Personal Information

When you make a purchase or contact us, we may collect:

  • Name
  • Email address
  • Phone number
  • Billing and shipping address
  • Payment details (processed securely through third-party payment providers)

b. Non-Personal Information

We may automatically collect:

  • IP address
  • Browser type and device information
  • Pages visited and time spent on our website
  • Referring website links

c. Cookies & Tracking Technologies

We use cookies and similar technologies to enhance your experience, analyze traffic, and personalize content. You can manage cookie settings in your browser.

2. How We Use Your Information

We use the collected information to:
✔ Process and fulfill orders
✔ Provide customer support
✔ Improve website functionality and user experience
✔ Send promotional offers (if you opt-in)
✔ Prevent fraud and secure transactions

3. How We Protect Your Information

We implement industry-standard security measures to protect your personal data, including encryption, secure payment gateways, and restricted access to sensitive information.

4. Sharing of Information

We do not sell or rent your personal data. However, we may share information with:

  • Service Providers (e.g., payment processors, shipping carriers)
  • Legal Authorities (if required by law)

5. Your Rights & Choices

You have the right to:

  • Access, update, or delete your personal information
  • Opt-out of marketing emails (via the "Unsubscribe" link)
  • Disable cookies through your browser settings

6. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy policies or practices.

7. Children's Privacy

Our services are not intended for individuals under 13 years of age. We do not knowingly collect data from children.

8. Changes to This Privacy Policy

We may update this policy from time to time. Any changes will be posted on this page with the Last Updated date.